PMs Staying in the Outbox

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DNA
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PMs Staying in the Outbox

Postby DNA » Thu Mar 15, 2018 4:55 pm

I have generated a couple of PMs, and they just stay in the Outbox folder, but never make it to the Sent folder. Is there a problem with the system, or with the recipient email address?
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Remington von Wolffe
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Re: PMs Staying in the Outbox

Postby Remington von Wolffe » Thu Mar 15, 2018 7:31 pm

DNA,

The Director is on a 'Leave of Absence' however; I do have access. Gimme a chance and I'll see if I can muddle through troubleshooting this issue.

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Re: PMs Staying in the Outbox

Postby Storywriter J. Allen » Thu Mar 15, 2018 8:34 pm

One thing to double check, because I ran into this once. If the receiver never reads/opens it, it stays in the outbox. It moves to the sent folder if they've read it.

I sent someone a PM once who had gone MIA from BTM, and I think it's still sitting there. I know they never got it/read it because they haven't logged into the the forums ever since.
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DNA
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Re: PMs Staying in the Outbox

Postby DNA » Thu Mar 15, 2018 8:42 pm

Thank you Loremaster for that insight. That may be just the case.

Historian, my response was to the Deputy Director, but I can see where I caused confusion.
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Re: PMs Staying in the Outbox

Postby DeputyDirector » Fri Mar 16, 2018 4:10 am

The Loremaster is correct... PMs stay in the Outbox until the recipient reads them. I am getting your PMs, DNA, and have responded.
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Re: PMs Staying in the Outbox

Postby director » Fri Mar 16, 2018 3:18 pm

I just happened to be browsing this morning (lurking mostly).

The other thing, is you do need to perodicially clear out old PMs, there is a hard limit on each user account, I don't recall the number off hand.
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